Account Verification on a777 plane
Verification is how we confirm that your account and your wallet belong to the same person — it protects your balance from unauthorised withdrawal requests. The process asks for a government-issued photo ID and a selfie taken at the time of submission; some accounts may also need a short proof-of-wallet step where you confirm the bKash, Nagad or Rocket number linked to
your profile. Upload through the verification section in your account settings. Once our team reviews the documents, your account status updates and withdrawals are fully unlocked. Submitting clear, well-lit images is the single fastest way to move through this step without a back-and-forth.
- Go to account verification — Find the Verify Account section inside your profile settings — it shows your current status and what is still needed.
- Upload your photo ID — A national ID card or passport works. Make sure all four corners are visible and the text is readable in the image.
- Submit a live selfie — Take the selfie at the time of submission rather than uploading an old photo — this is the step most often flagged for resubmission.
- Wallet confirmation — If prompted, confirm the bKash, Nagad or Rocket number on your account matches the wallet you plan to withdraw to.